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About us

Who we are
Empowering youth. Uplifting communities.

Impact Force is a youth employment initiative focused on enterprise development, accredited training, and job access.

We work at the intersection of purpose and performance—linking skilled, ambitious young people with businesses committed to transformation and growth.

We operate in:

  • Business Process Outsourcing (BPO)
  • Customer Service & Contact Centres
  • Sales and Customer Lifecycle Management
  • Knowledge Process Outsourcing (KPO)
See how our programme works
Our Purpose
Unlocking talent. Enabling progress.

In a country where unemployment among youth remains a national crisis, opportunity must come with support, skills, and access. We believe in bridging the gap between youth potential and meaningful employment, we’re empowering the next generation of changemakers and leaders.

Our Vision
A South Africa where potential leads to prosperity

We envision a future where young people are active economic participants—empowered to contribute, earn, and grow in industries that value their capabilities.

A Workforce Group Initiative
Powered by experience. Designed for impact.

Impact Force is a division of Training Force, part of the Workforce Holdings group one of South Africa’s most trusted human capital partners, with a footprint of over 50 years’ experience in staffing, recruitment, training, healthcare and financial services and outsourced workforce solutions.

Where we work

Locally rooted. Nationally connected.
Our primary campuses are based in Cape Town (Mitchell’s Plain), Durban, Gqeberha (Port Elizabeth) and Johannesburg

We also operate feeder sites in neighbouring communities to reach youth where they are and where the need is greatest.